Personal Testimony on MaquiPlus

Personal Testimony 

on Maqui Plus

The SuperJuice

Bilang isang Blogger at social media influencer, kailangan siguruhin ko na ang mga posts ko, sa mga blogs man o kahit pag post sa Facebook, Instagram, Twitter ay masasabing tama, makatotohanan at may sapat na basehan. Syempre naman, ayokong ipost ang isang bagay kung alam ko sa sarili ko na hindi ko ito personal na nasubukan o sinuman sa aking pamilya o mga kaibigan. Kung hindi, mabibigyan ko lamang ito ng "unfair" o "bias" na review.

Kaya naman ngayon, pag-uusapan natin, ano nga ba itong trending na Beyonde Maqui Plus? Super Juice? Marami na raw bumuti ang kalusugan, napagaling na sakit (kahit hindi naman tlga ito gamot sa partikular na sakit). Hayaan ninyong ishare ko sa inyo.

Ang sabi sa PDR.net (Physicians Desk Reference) https://www.pdr.net/

BENEFITS AND RESEARCH

Maqui berry is an exotic deep purple berry found in Chile, known as Chilean wineberry. It is reported that Maqui berry has an exceptionally high antioxidant capacity. The major antioxidants in Maqui berry are anthocyanins, the group of deep-purple phytonutrients found in blue and purple color fruits. Anthocyanins have the antioxidative property which can fight against free radicals, thus delay the aging of cells due to exposure of free radicals. Research indicates that anthocyanins can reduce risks of aging diseases such as heart disease, cancer, Alzheimer's disease, Parkinson's disease and reduce diabetes complications. It also helps improve blood circulation in the eye peripheral capillary and slows down degeneration of eye and vision. Many in vitro & in vivo studies also showed that high anthocyanins content enables Maqui berry to promote insulin functions and regulate blood sugar levels.

Artichoke is widely cultivated in the Mediterranean, Europe, Australia, and North America. It is a medicinal plant with high antioxidants, minerals, and fibers. The important antioxidant in Artichoke is Cynarin which has been proven beneficial for health, in particular, improving liver functions. It enhances the antioxidant capacity of the liver, hence aiding in its detoxification functions.

Goji berry is a small orange-red berry which is well known in traditional Chinese herbal medicine. It is rich in vitamins and antioxidants e.g. Betacarotene, Lycopene, L.barbarum Polysaccharides. Goji berry is widely used as functional food with broad health benefits such as aiding detoxification process in the liver, promoting the liver regeneration, anti-tumor and inhibit cancer cell growth (e.g. colon cancer, prostate cancer, and liver cancer).

A study in 20 adults who smoke or drink alcohol regularly showed that Maqui Plus+ supplementation significantly increased glutathione (GSH), the activities of glutathione peroxidase (GSH-Px), glutathione reductase (GSH-Rd), superoxide dismutase (SOD) and decreased thiobarbituric acid reactive substances (TBARS) compared with the placebo. Additionally, hepatic and renal functions were not adversely altered in Maqui Plus+ ingested subjects. It is suggested that Maqui Plus+ effectively promotes the endogenous antioxidant activity, and can be consumed as a functional supplement for people who are in danger of suffering oxidative-related chronic diseases.

Source: https://www.pdr.net/full-prescribing-information/beyonde-Maqui-Plus-multi-fruits--amp--berries-concentrate-3783

May 2018, Narinig ko na ang Maqui Plus, gusto ko itong ipasubok sa aking nanay na isang Senior Citizen kasi naman, may Hypertension, tumataas din ang blood sugar, may naka bara sa ugat ng puso, UTI (Urinary Tract Infection). Isa pa ay naoperahan sya sa kaliwang hita (partial hip replacement). Nagkaroon ng impeksyon ang naoperahang bahagi ng kanyang hita dahilan kung bakit halos mag-dadalawang taon na siyang hindi makalakad ng maayos. Kailangan nya ulit maoperahan ng dalawang beses. Una, para tanggalin ang bakal na unang inilagay sa kanya at lagyan ng antibiotic. Pangalawa, operasyon matapos ang walong linggo para mapalitan ang implant sa loob ng kanyang hita (total hip replacement).

Hindi pa ito ang aming problema, hindi maooperahan ang aking nanay kung hindi maging maayos ang mga laboratory tests bago sumailalim sa operasyon dahil pareho itong "major operation". Lahat ng laboratory tests nya nagsasabi na, may bara sa puso, hypertension, mataas ang blood sugar, may UTI etc, hanggang sa July 19, 2018 ay pumunta ako ng Manila para kunin ang ipinakisuyo ko na mabili sa Bangkok, Thailand. Maqui Plus na iningatan ko hanggang makabalik ako ng Cebu.

Ito ang kanyang Chest PA result noong July 24, 2018

July 20, agad kong ipinainom sa kanya ang dala ko na Maqui Plus - 25ml sa umaga at 25ml din sa gabi.  Matapos ang isang linggo ng pag inom, bumalik kami sa laboratory para magpatest uli. Bumaba ang blood sugar, controlled and blood pressure, nakaramdam ang nanay ko ng ginhawa sa lagi nyang iniinda na masakit sa hita nya dahil sa impeksyon. Itinuloy lang ang pagpapainom sa knya ng Maqui Plus hanggang sa lahat na ng laboratory tests, chest PA, ay naging maayos para sa kanyang CP Clearance (CardioPulmonary clearance)

August 11, 2018 - naiadmit na sa Vicente Sotto Hospital ang nanay ko, at naoperahan noong August 15, walang naging problema pati sa operasyon nya (laking pasalamat nmin sa Diyos at sa Maqui Plus). Nakatulong ang Maqui para maging maayos ang systema sa katawan ng nanay ko.

Sa loob ng 8 hanggang 10 linggo, patuloy ang pag monitor kada makalawang linggo para makita kung nawawala na ang bacteria sa katawan na maari ulit maging dahilan para hindi gumaling ang sugat galing sa operasyon. Patuloy parin ang pag inom ng Maqui Plus at mapapansin sa unti-unti nawawala ang bacteria. Konti nalang at isasalang na para sa pangalawang operasyon.

Nawala na ang mga bacteria at isa na namang kumpletong laboratory tests ang ipinagawa para sa CardioPulmonary Clearance para muli syang maoperahan. October 27 ng lumabas lahat ng resulta at sa pangatlong pagkakataon, makikita na cleared na ang heart sa bara, wala rin bara sa baga, maayos ang blood sugar, may kaunti na lamang na bacteria sa UTI pero ito naman daw ay normal para sa mga Senior Citizen at binigyan na laman sya ng isang gamot na iinumin.  Sa wakas, maooperahan na rin ang nanay ko.

Matapos ang tatlong buwan (October 27, 2018), 
ito na ang kanyang Chest PA result

November 5, 2018 ng muli naiadmit ang nanay ko sa Vicente Hospital at naging maayos pa rin ang lahat, hanggang sa kanina lamang 7am (November 8, 2018) ay isinalang na siya para sa kanyang huling operasyon. Salamat sa Diyos at matapos ang 12 oras sa Operating at Recovery room ay ibinalik na sa kanyang kwarto ang nanay ko.  Alam ko na ito na ang huli nyang operasyon at makakalakad na sya uli matapos lang ang ilang linggo.

Patuloy parin ang pag inom nya ng Maqui Plus para maging mabilis ang recovery at paghilom ng sugat.

Para sa mga nagtatanong, Wine ba ito o Juice? JUICE po ito na nanggaling sa mga prutas. FDA - approved ito at maari na mabili at maipadeliver nationwide.  Gawa ni Unilever, isang brand na subok na at hindi na kailangan na may mapatunayan. May iba pa akong kwentong Maqui. Abangan sa blogs ko. 

Ito po ang ingredients nya:

Red Grape Concentrate 2690 mg

Chokeberry Concentrate 1345 mg

Mixed Berries Concentrate 896.66 mg

Cranberry Concentrate 896.66 mg

Maqui Berry Powder 134.50 mg

Artichoke Leaf Extract 53.80 mg

Lycium Extract 53.80 mg

Grape Seed Extract 8.96 mg

Acai Berry Extract 0.89 mg

Acerola Extract 0.89 mg

Raspberry Powder 0.89 mg

Kailangan mo rin ba nito?
Click mo lang ang link: http://bit.ly/MaquiPlus0911169

Enchong Dee Supports Sun Life's Thrust

Press Release

Enchong Dee Supports 

Sun Life's Thrust

Sun Life Financial Philippines has tapped actor and athlete Enchong Dee to help promote the company's health and wellness advocacy.

An accomplished swimmer and former member of the Philippine National Team, Enchong Dee will help Sun Life engage Filipinos online by sharing tips on how to live a healthier life and documenting his own journey towards his fitness.

"We're very happy to officially welcome Enchong Dee into Sun Life family", Sun Life Chief Marketing Officer Mylene Lopa said. "With his commitment to fitness and his ability to connect with his audience, we're confident that he can help us champion health and wellness among Filipinos, especially among the youth.

The announcement was made in the midst of the Ironman 70.3 race in Cebu, where Enchong is competing as part of the Sun Life Tri Team for the second year in a row. The actor even led a special swim class for kids organized by Sun Life and Shangri-La's Mactan Resort & Spa.

"I'm very honored to be a part of the Sun Life Family," Enchong Dee said. "It's great that I will be promoting something that's very close to my heart, which is health and wellness. I look forward to doing my share to help Sun Life lead more Filipinos to a healthier, brighter life."

Enchong joins Sun Life's star-studded list of brand ambassadors, including Piolo Pascual, Judy Ann Santos, Matteo Guidicelli, Inigo Pascual, and Charo Santos-Concio. He will also help promote "GoWell," Sun Life's health and wellness community, take part in the company's diabetes awareness campaign, and will participate in events such as the upcoming Sun Life Aquathlon.

Piolo, Enchong, Sun Life Executives to represent the company in Cebu

Press Release

Piolo, Enchong, Sun Life Executives 

to represent the company in Cebu

Sun Life Tri-Team Marks 5th Year With Ironman 70.3 Race

The Sun Life Financial Triathlon Team will be marking its 5th year by participating in Ironman 70.3 in Cebu on August 5 by fielding a total of 13 racers in the prestigious competition, led by brand ambassador Piolo Pascual, actor Enchong Dee, and its very own executives.

Piolo, who will bike for one of the relay teams, will once again team up with Enchong (swim) and his longtime friend, Tonie Ty (run).

Sun Life Chief Investments Officer Michael Enriquez will also see action on the bike, alongside Sun Life Business Development Manager for Partnership Distribution Toots Malapad and Sun Life Sales Training & Development Head Ged Custodia.

Former national team member Jan Chiu (swim) together with Sun Life Digital Transformation Specialist Karl Villalonga (bike) and TBR Sun Life Dream Marathon 2017 top finisher Alfred Diacosa (run) will comprise the third team, while an all-female team will consist of elite athletes Bea Grabador (swim), Laarni de Guzman (bike) and Charlie Sy (run).

"It's a thrill for us to once again be a part of Ironman 70.3, which is a perfect venue for us to highlight Sun Life's Health and wellness thrust," Sun Life CEO & Country Head Benedict Sison said.

Sun Life, which has expanded its purpose beyond helping clients achieve lifetime financial security, aims to encourage Filipinos to live healthier lives as well. in fact, the company has been beefing up its suite of health and accident insurance products and has been launching programs that promote the cause.

"By having our own brand ambassador and executives leading the Sun Life Tri Team in Ironman, we're confident that we're sending a clear message that we're committed to this purpose," Sison said. "We hope that by following the journey of our athletes in this race, more Filipinos will be inspired to lead healthier lives."

New Ride from Hyundai

New ride from Hyundai:

Hyundai Kona and the All-New Santa Fe

SM Cebu City, August 5, 2018 - In the quest to provide innovative and delightful experiences to their customers, Hyundai Cebu launches two of their newest SUVs at SM Cebu showroom: the unveiling of Hyundai Kona and All-New Santa Fe.

Unveiling of Hyundai Kona and All-New Santa Fe

These  two passenger vehicles boast unique and exceprtional features, covering design, performance, comfort, safety, and fuel efficiency.

Hyundai Kona

Kona, named after a popular marine sports destination in Hawaii, features a strong and bold design, with a pair of super slim headlights, dynamic body character lines, and a two-tone finish, making it Hyundai's combatant in the subcompact crossover segment. The front's overall aesthetic is complemented by the brand's "cascading grille", giving it a dynamic and modern design.

It has 2.0 liter and 4-cylinder Atkinson Engine and is equipped with a six-speed automatic transmission which offers a manual shifting mode and includes an overdrive lock-p torque converter for higher fuel economy and highway speeds. It also has a separated-headlight design with highly efficient LED headlights and LED daytime running lights and floating-type radio display, that provides maximum visibiliy and promotes better driver concentration.

Hyundai Santa Fe

All-New Santa Fe, named after an iconic American City, boasts the same aura, power and performance of Hyundai Tucson, bht elevates all of it a notch higher in terms of style and sophistication. Sleek yet rugged, the All-New Santa Fe is a fusion of innovative and premium comfort. Its high-speed stability and highly-optimized body structure are products of innovative engineering, resulting in an aerodynamic design. The All-New Santa Fe comes with an eight-speed automatic transmission wich offers totally smooth shifting and better fuel efficiency.

Here's some of the notable features of the unit, increasing its car safety score, includes:

• A supervision type instrument cluster with 7"LCD monitor heads-up display  which provides safety and convenience by minimizing eye movement during driving by projecting main vehicle information on the front wind shield. 
• Around View Monitor which offers multiple view types using a high-definition camera and digital image transfer method, which enhances the driver's visibility and improves safety.

It is the perfect balance between practicality and style, integrating the driving experience with technology, safety and comfort.

To know more about Hyundai Cebu's latest promotions and activities, LIKE and FOLLOW their official Facebook page www.facebook.com/Hyundai.Cebu/

BROWMOTICONS: The Language of Brows

BROWMOTICONS: 

The Language of Brows

"Kilay is Life?" then you should read on.

Scientists have finally figured out why we have eyebrows. According to recent findings, highly mobile eyebrows evolved from the heavy brow bridge common among our ancient ancestors to help modern humans communicate better, non-verbally.

It seems surprising that science is only just backing up what a lot of brow aficionados have already known for years—brows speak volumes about you. A subtle arch can reflect your inner mental landscape. A simple furrow can express emotional turmoil. Are your brows perfectly shaped and groomed? It could imply your attention to detail and grooming habits. Do you have unruly brows in serious need of a tweeze? Maybe it was a busy week and you need to unwind. Confusion, surprise, happiness, hostility, interest, joy, playfulness, anger—your eyebrows can say it all.

Add this to the fact that expertly shaped brows can flatter your face shape as well as accentuate your facial features and it makes sense how brows have now become an intrinsic part of your grooming routine. And that’s why Happy Brows is putting a lot of focus not just on creating brows that perfectly frame your face; they’re doing so with an understanding of the truth that brows can communicate.

“Happy Brows began the Speak With It campaign to put a lot of focus on just how important our brows are. Brows are the ultimate truth-tellers and it can speak volumes about who you are, what you’re thinking and how you feel. Hinging off that, we’re introducing the concept of Browmoticons to visually illustrate the true language of brows,” explains Arvin Amaro, Marketing Head.

Of course, brow shaping will and always be primarily defined by factors such as your face shape and lifestyle. But regardless of shape, your brows will indeed say a lot about you. 

Choose one from Happy Brows’ Browmoticons below let your brows do the talking—

Brow-O-Wow

Confident, bold, and simple. Brow-o-wow is about owning what you’ve got. It’s defined by a natural shape accentuated only be a subtle arch that creates that perfect balance between cute and assertive.

Brow-lentine!

Brows with a little more sex appeal features a distinctive arch and are a little closer to each other. Define your arch for a sassy vibe and be sure to create a gentle fade as it moves outward to ensure that your brows don’t look too severe.

Brow-matic

Relaxed and neutral brows communicate ease and happiness. Brows ride naturally over the eyes with a defined arch to communicate a more cheerful vibe. Fuller brows also illustrate youthfulness that makes the look more natural. 

Jomie Hospital and Me after our Brows session
at #HappyBrows, Ayala Center, Cebu

At the end of the day, there’s more to that brow shape than you think. Look in the mirror and check out what your brows are saying today and be sure to visit Happy Brows and put in the hands of an expert who understands that.

How about you, what is your Browmoticon?

Share on comments below!

Strawberry de Cantipla Eco Farm

Strawberry de Cantipla 

Eco Farm

Byahe na tayo! Alam nyo ba na hindi lang sa Benguet tumutubo ang mga strawberries? Yes! May ilang malalamig na lugar kung saan pwede na sila tumubo at maparami. Nung mga nakaraang buwan ay akin nang napuntahan ang Strawberry farm sa Dalaguete, Cebu. Ngayon naman ay sa Busay, Cebu ko ito nakita. Ito ang Strawberry de Cantipla Eco Farm. Malamig ang klima sa Busay, Cebu kaya naman hindi nakapagtataka na maaring mabuhay dito ang mga strawberries. 

Nakilala ko ang may-ari ng farm na si Mr. Ariel Ugsimar. Nagumpisa syang marapami ang kanyang strawberries sa isang parte ng lupain sa Brgy. Cantipla. Hindi lang strawberries ang kanyang mga pananim kundi mga "Guapple" (guava-apple), bell peppers, at iba pa. Ipinakita nya rin sa amin ang dalawang puno ng mansanas na kanya nang napalaki mula lamang sa buto. Tunay nga na napaka ganda at mataba ang lupa na maaring matamnan sa lugar na iyon. Nagsimulang buksan sa publiko ang kanyang farm noong April 2018. Sa ngayon, may entrance fee ito na 40 pesos for adults at 20 pesos para sa mga bata na gustong pumunta rito at mamasyal. 

Mula sa kayang Strawberry Farm ay patok din ang kanyang Strawberry Snack Hauz. Maraming specialty snacks na syempre pa ay gawa mula sa Strawberries! Mayron silang Strawberry Ice Cream, Strawberry-Mango Float, Strawberry Leche Flan, Strawberry Shake, at marami pang iba pati na rin ang Burger with Strawberry?!?! Yes! Mayroon sila nyan! 

Strawberry Mango Float

Strawberry Leche Flan

Natakam ba kayo? Abot kaya ang mga presyo ng kanilang mga inihahain dito. Napakasarap din dahil hindi tinipid sa lasa ng strawberries lalo na ang kanilang Strawberry Shake. Kakaibang lasa na  kahit medyo malayo sa syudad ang lugar na ito ay babalik-balikan. 

Exact location: Sitio Cantipla, Brgy. Tabunan, Cebu City (National Transcentral Highway) - about 1 hour away from Cebu City

Para sa tour package dito sa Cebu, visit our page:
https://www.facebook.com/3ZAffordableCebuPackageTour/

Having FUN while Having FUNDS with Sun Life Financial

Having FUN while Having FUNDS 

with Sun Life Financial

Cebu’s brightest personalities come together and share how one can pursue his passion while also enjoying financial freedom in Let’s Have Some FUNds at the Ayala Center last June 24th, 2018.

Spectrum "partypreneur" and Rhipstop CEO Kaz Onozawa, architect and Blind Clothing owner Kathrynn Dawn Sy, and Sugbo Mercado partner and marketing and communications manager Karlo Lim took the stage and share how they were able to thrive in their respective pursuits and manage their money at the same time. To complement their stories, Sun Life Trainer Danah Mae Latonio, and Sun Life Regional Sales Managers Margaret Bernardo and Michael Gustilo shared concrete steps that one can take to steer his financial journey in the right direction. My take home? To save 20% of your earnings and invest for the future.

Hosted by Sun Life Trainer and Pop District Bazaar host Jett Pe and Miss Cebu 2011 and ABS-CBN TV personality Mia Ali, Let’s Have Some FUNds also feature musical performances by Jacky Chang, Bethany, and Mandaue Nights.

Pop District Bazaar host Jett Pe and Miss Cebu 2011 and ABS-CBN TV personality Mia Ali

Ms. Jacky Chang

Registrations began at 1pm, and prizes including investment starter funds worth P5,000 and Ayala Cinema movie tickets have been given away in separate raffle draws.

Let’s Have Some FUNds is presented by Sun Life Financial as part of its celebration of Financial Independence Month this June. After Cebu, the event will also be mounted in Davao and Iloilo. Follow Sun Life (@SunLifePH) on Facebook, Twitter, and Instagram to know more.

The event is also supported by BAI TV, Cebu Bloggers Society, Cebu Content Creators and Ayala Center Cebu.

Kids can also have FUNds while they are having fun in the preparation of their adult life.

About Sun Life Financial

Sun Life Financial is a leading international financial services organization providing a diverse range of insurance, wealth and asset management solutions to individuals and corporate Clients. Sun Life Financial has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia, and Bermuda. As of December 31, 2016, Sun Life Financial had total assets under management of $903 billion. For more information please visit www.sunlife.com.

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

PAMPERS: Lakaw na! Cebu moms dance to the new Pampers Less lawlaw, Go Galaw song!

PAMPERS: Lakaw na!
Cebu moms dance to the new Pampers Less"lawlaw", Go Galaw song! 

Cebu, Philippines (June 22, 2018)--Adorable, smiling babies and their proud mothers recently gathered for the fun Pampers Baby Dance Party to celebrate baby’s freedom of movement in a less lawlaw diaper, a much-anticipated event that thrilled moms and babies in Cebu.

The fun-filled Pampers Baby Dance Party series started in Manila when the mother and baby tandem of Toni and Seve Gonzaga launched the new and improved Pampers Baby Dry.

All looking cute and huggable in colorful tutus, bows, ribbons and wigs, babies and their mothers learned the dance steps of the catchy Pampers Go Galaw Jingle as they took part in a play activity especially designed by Gymboree Cebu.

The upbeat song highlights how babies can go galaw in a less lawlaw diaper, thanks to the new Pampers Baby Dry. Babies swayed joyfully to the music, showing their newly acquired dancing skills to their moms. The superiority of new Pampers Baby Dry diapers was better understood by the parents as they watched their babies move around freely and without any difficulty while wearing diapers that fit snugly and do not hamper active babies’ movement.

There’s a compelling reason to make sure that babies wear diapers that do not sag or leak. According to Go Naked: Diapers Affect Infant Walking, a 2012 study from the US National Institute of Health, the bulk caused by saggy or lawlaw diapers may hinder a child’s ability to walk properly. Not too many mothers realize this, however. According to a nationwide survey done by Pampers, only 8% of moms think that lawlaw diapers can affect how babies move. Pampers has not only increased awareness of the impact of saggy diapers to baby’s movement, they’ve also found a solution!

Lawlaw happens when pee is accumulated in a single spot in the diaper. A lawlaw diaper also means wetness and leaks, as well as the need for more frequent diaper changes.

To address this, Pampers Baby Dry introduced its well-loved magic gel channels to absorb wetness evenly and distribute it throughout the whole diaper. This puts an end to lawlaw, allowing babies to move with more freedom. This helps in their development as babies become free to explore and learn from the world around them. It also makes for less unsightly looking diapers, so that babies look even cuter and more huggable in photos taken at the Mom & Me photo booth.

“At Pampers, we put baby’s development at the core of our innovations. We want them to be comfortable and to move undisturbed by a saggy, lawlaw diaper. Pampers Baby Dry now with magic gel channels ensures everything that a mother can ever ask for – seeing wiggly happy babies dancing, bidding lawlaw goodbye” says Adie Villegas, Pampers Communication Manager. “Since we ‘ve launched more and more moms #ChoosePampers for their babies to have the most fun #PampersGoGalaw days”

Our Happy baby... Ryker Miguel
Thank you, Pampers!

Pampers Baby Dry is available in major supermarkets, groceries, and drug stores nationwide, as well as online on www.lazada.com.ph

###

About Pampers®

For more than 50 years, parents have trusted Pampers to care for their babies. Pampers is a part of The Procter & Gamble Company and is the #1-selling diaper worldwide. Every day, more than 25 million babies in 100 countries around the world wear Pampers. Pampers offers a complete range of diapers, wipes and training pants designed to provide protection and comfort for every stage of baby’s development. Visit www.pampers.com to learn more about Pampers products, and find ideas and information to help your baby get the most out of love, sleep and play.

PH Contact Centers Remain at the Helm of Customer Experience Delivery of the Future

PH Contact Centers Remain at the Helm of Customer Experience Delivery of the Future

The local contact center sector is rapidly evolving to match changing requirements from customers.

The rapid evolution of the local contact center sector is arming it with the necessary requirements to deliver customer experience in the future. Contact center companies in the country are exhibiting high level of readiness to take on more challenging tasks that require higher level of skills for both voice and non-voice jobs.

Currently, the Philippines is the biggest source of contact center services, expected to take 16% to 18% of the total outsourced services globally in 2018, based on data from The Everest Group, a Texas-based global consulting and research firm. The country remains ahead of its nearest competitor in this market—India. The data also indicates that the Philippine contact center sector generated US$13 billion in 2017, which will continue to grow by 7% to 9% by the end of 2018.

In Cebu City, one of the most supportive local government units (LGUs) to the sector, the city government is aiming to add at least 50,000 agents to its current roster of call center professionals, a move that is estimated to increase revenue infusion into the city to P10 billion monthly from the current P7 billion monthly from its over 100,000 agents.

Mr. Jojo Uligan - CCAP President
Mr. Butch Valenzuela - CCAP Board of Director
Mr. Bong Borja - CCAP Board of Director ​

To achieve its goal, the city is asking call center firms to let their agents continue pursuing further career development by allowing them to resume schooling for a college or master’s degree while working. This move, the city government says, can also be at the advantage of the sector, which could promote further upgrade in skills and education of their employees.

Meanwhile, in its 2017 assessment of the industry, The Everest Group cited good language skills and high empathy of the local agents coupled with competitive costs for the country’s maintained strength in contact center value proposition. The research company added that cultural affinity to Western countries and government incentives like tax discounts and talent development programs also contribute to the local industry’s continuous growth.

The same study also emphasized that while contact center jobs are still supporting voice-related services, a rising number of tasks involve non-voice channels as well. This shift to non-voice is playing a significant role in the evolution of jobs within the industry.

Voice is still a strong service

A research by the Contact Center Association of the Philippines’ (CCAP), the Job Complexity Survey, indicates that voice service is still a key service offering with about half employees doing voice accounts and the other half non-voice services.


The survey also gives a quick glimpse on the ongoing shift in contact centers’ business models and evolution of agents’ jobs, as reflected in the nature of current job tasks. Of those agents who are doing voice jobs, only 14% are engaged in low-skill tasks. Such traditional voice-job responsibilities include telemarketing, order taking, and provision of simple customer service assistance.

New skill requirements

Those engaged in jobs requiring middle-level skills comprises of 51% of the respondents. Their job tasks range from providing solutions to customers’ problems, processing health claims, domain process assisting, providing technical support, bills collections, and outbound selling.

High-level skill jobs are being done by 35% of the respondents. Some of the tasks they do are decision making for troubled projects and accounts, providing technical support, complex claims processing, technology service desk works, and financial analysis, among others.

These and more insights will be put on further focus in the upcoming Contact Islands 2018, with the theme ‘Leading with CX in a Digital World.’ The two-day annual conference is set on July 25 and 26, 2018 at Shangri-La’s Mactan Resort and Spa in Cebu. To register, visit www.ccap.ph. -

​

Summer’s not yet over with GetGo’s exciting exclusive offers

Summer’s not yet over with GetGo’s exciting exclusive offers

Summer may be coming to an end, but don’t worry! GetGo has lined up the best and most exciting deals to help you plan and book that much-awaited getaway with your friends and family.

Members are up for hotter adventures as GetGo’s hotel and travel partners roll out its rewarding promos to let you take your friends and family to the most beautiful places inside and outside of the city. All you need to do is provide your GetGo number during booking and present any proof of membership that indicates your GetGo number plus a valid ID upon check-in to instantly enjoy exclusive member rewards such as discounts and points!

Craving for some vitamin sea? Drive your way to the beautiful south and indulge in the stunning view of crystal clear waters when you book a stay in Vivere Azure in Anilao, Batangas. You can also delight in world-class service and accommodation at Vivere Hotel Alabang. Members can redeem up to 70% off on bookings with Vivere Hotels, valid until March 11, 2019.

See the charm of Panglao Island in Bohol and delight in breathtaking sights of its beach at the shores of The Bellevue Resort Bohol. Experience both comfort and luxury at the center of Alabang when you head down to The Bellevue Manila. GetGo members can take advantage of room discounts up to 65% until November 30, 2018, at The Bellevue Hotels.

Want to enjoy the vibrant city life? Live right at the heart of Makati’s central business and entertainment districts and enjoy 60% off on room rates until March 12, 2019, at Best Western Oxford Suites. It is conveniently located within walking distances from malls, museums, and parks so you can make the most out of your staycation. Members can also experience a luxurious staycation at Hotel Celeste as it offers as much as 45% discounts for reservations until March 6, 2019.

Looking for some time away from the hustle and bustle of the city? Pack your bags and drive to Orchid Garden Suites in Malate, Manila. Tucked along the streets of Vito Cruz, this boutique hotel impresses guests with its classic charm and welcoming ambiance. Likewise, this hotel has a rich history to share and GetGo members can discover it for themselves when they book rooms with up to 45% off until March 11, 2019.

GetGo members can also have a relaxing staycation while earning points to #FlyForFree when booking with the program’s hotel partners. Enjoy affordable and comfortable accommodation at Go Hotels and Summit Hotels and collect 2 points per P100 spend. Every qualifying stay at the world-class rooms of Crowne Plaza Manila Galleria and Holiday Inn Manila Galleria also rewards members with a GetGo point. See the wonders of the different places in the Philippines when you visit Taal Vista Hotel, Pico Sands Hotel, Radisson Blu Cebu, Park Inn by Radisson Clark, or Park Inn by Radisson Davao and earn up to 500 GetGo points.

Mark your calendars for an amazing and relaxing weekend staycation with GetGo’s exclusive hotel offers. Members can enjoy up to 70% off on bookings for a more rewarding experience.

Likewise, eager wanderlusts and wide-eyed travelers can go on more trips and collect points for their next adventure with GetGo’s travel partners. Thousands of hotel rooms at the best deals await members who will book with Agoda and Kaligo where they can get up to 10,000 points per booking. Explore local destinations with Travelbook.ph and earn a point per P10 spend. Never miss the opportunity to update your social media when you roam with Traveling Connect and enjoy GetGo points. You can also complete your travel itinerary with mountain hikes and unconventional tours with Klook, Trail Adventures, and Experience Philippines and get additional points per P100 to spend.

Complete your getaways by discovering new places and seeing new sights with GetGo’s travel partners

For more chances of collecting points faster, members can use any of their Cebu Pacific GetGo Cards by UnionBank to turn everyday purchases into exciting free Cebu Pacific flights!

Swipe and fly! Members can use their Cebu Pacific GetGo Cards by UnionBank to collect more points faster for free flights.

So call your loved ones, pack your bags, and get going to your next travel destination. With GetGo’s enticing deals and promos, members can definitely enjoy a rewarding vacation like no other.

For more information on memberships and partnerships, visit www.getgo.com.ph. Stay updated on the latest promos by liking GetGoPH’s official pages on Facebook, Twitter, and Instagram.